I purchased a Compaq desktop computer five years ago. I bought the computer so that I could perform a number of functions. I needed a computer so that I could download and play music. I also needed a place to store all of my music files. In addition to entertainment purposes, I use my computer on a daily basis for business. I keep track of all of my business associates and I do all of my invoices on my personal computer. Finally, I use the computer to go on the internet all of the time so I need it to be reliable and fast.
I have had a few small problems with my Compaq computer. Every time that a problem occurred, I contacted Compaq support for assistance. The first problem that I encountered was that my computer was not recognizing the new printer that I had purchased. I followed the direction that came with the printer for installations, but I kept getting an error message that the computer was not recognizing the printer.
The Compaq support desk was happy to help me with my problem. The operator walked me through the set-up process step by step and did not hang up the phone until I had successfully printed something.
The next problem that I had began when my computer's performance started to deteriorate. I tried downloading songs and it took longer than usual. It took longer to even start up the computer. I started to worry that my computer had something seriously wrong with it.
I called the Compaq support desk again and asked them what could be causing my computer to run sluggishly. This time they could not provide me with a direct answer but they suggested that my computer might be low on Compaq RAM, which refers to the random access memory of the computer.
The support team operator told me how to look up the memory space on my computer and to see how many MBs I had left. I had almost used up all of the memory that my computer had initially come with.
The Compaq support operator was happy to suggest ways that I could boost my computer memory after she assured me that the problem would be easy to fix. She explained that I could purchase Compaq RAM upgrades for my specific computer and install them myself.
The Compaq RAM arrived with detailed instructions and I was able to install it into my computer within ten minutes.
I have had a few small problems with my Compaq computer. Every time that a problem occurred, I contacted Compaq support for assistance. The first problem that I encountered was that my computer was not recognizing the new printer that I had purchased. I followed the direction that came with the printer for installations, but I kept getting an error message that the computer was not recognizing the printer.
The Compaq support desk was happy to help me with my problem. The operator walked me through the set-up process step by step and did not hang up the phone until I had successfully printed something.
The next problem that I had began when my computer's performance started to deteriorate. I tried downloading songs and it took longer than usual. It took longer to even start up the computer. I started to worry that my computer had something seriously wrong with it.
I called the Compaq support desk again and asked them what could be causing my computer to run sluggishly. This time they could not provide me with a direct answer but they suggested that my computer might be low on Compaq RAM, which refers to the random access memory of the computer.
The support team operator told me how to look up the memory space on my computer and to see how many MBs I had left. I had almost used up all of the memory that my computer had initially come with.
The Compaq support operator was happy to suggest ways that I could boost my computer memory after she assured me that the problem would be easy to fix. She explained that I could purchase Compaq RAM upgrades for my specific computer and install them myself.
The Compaq RAM arrived with detailed instructions and I was able to install it into my computer within ten minutes.
About the Author:
The Author is a Compaq support specialist who gives technical support to his readers on how to increase your computers performance and Compaq RAM.
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